Clavis FinTech Strengthens Governance, Compliance, Observability, and Operations with AWS CloudOps

1. Customer Overview

Clavis FinTech is a global fintech provider focused on digital financial services such as customer onboarding, online payments, and backend financial processing. Their mission is to empower customers across geographies with equal access to secure, scalable, and compliant digital services. With rapid business growth, Clavis FinTech sought a secure, compliant, and automated foundation for its AWS infrastructure.

2. Customer Challenge

Clavis FinTech faced multiple operational challenges that required a modern CloudOps approach:

• Governance & Compliance: Lack of preventive/detective guardrails across environments created risks of misconfigurations.
  
• Operational Efficiency: Manual processes for patching, releases, and infrastructure changes slowed down innovation.
  
• Observability: Limited visibility into workloads and compliance posture hindered proactive detection of risks.
  
• Performance Efficiency: CPU bottlenecks on production workloads led to downtime and degraded customer experience.
  
• Security & Audit Readiness: Need for continuous compliance monitoring and audit-ready reporting.

3. Why AWS

Clavis FinTech selected AWS for its scalability, automation, and security-first cloud services. AWS Control Tower, AWS Config, AWS Cloudtrail and AWS Organizations enabled multi-account governance and automated compliance enforcement, while services like CloudWatch, Systems Manager, and IAM Identity Center streamlined observability and operations management.

4. Solution – Cloud Operations Competency Implementation

4.1 Cloud Governance Controls

• Implemented AWS Control Tower to enforce preventive and detective guardrails.
  
• Multi-account structure established with separate Prod and Staging accounts, managed centrally through AWS Organizations.
  
• Guardrails applied included:
  
  • restricted-ssh (EC2)
    
  • rds-instance-public-access-check (RDS)
    
  • autoscaling-launch-config-public-ip-disabled (ASG).
    
• Centralized logging to an encrypted S3 bucket with SCPs preventing log deletion.

4.2 Financial Management Practices

• Cost Allocation Tags enabled across accounts for granular cost tracking.
  
• AWS Budgets & Cost Explorer used for proactive cost monitoring.
  
• Terraform tagging strategy ensured consistent tagging of all provisioned resources.
  
• Forecasting and TCO analysis performed before deployment to optimize infrastructure spend.

4.3 Monitoring & Observability Solutions

• Amazon CloudWatch implemented for EC2, RDS, and load balancers with alarms triggering SNS notifications to ops teams when CPU > 80%.
  
• VPC Flow Logs analyzed to identify network bottlenecks causing SSH latency issues.
  
• CloudTrail & AWS Config logs collected centrally for traceability and configuration drift detection.
  
• Systems Manager Patch Manager used to track patch compliance across EC2 instances.

4.4 Compliance & Auditing Capabilities

• AWS Config deployed organization-wide with managed rules to continuously monitor compliance.
  
• Conformance Packs implemented to enforce industry best practices (e.g., CIS benchmark checks).
  
• Aggregators enabled in the Log Archive account for centralized compliance visibility across multiple accounts.
  
• Historical compliance data stored for 5 years to meet regulatory audit requirements.

4.5 Operations Management Processes

• Infrastructure as Code (Terraform) managed provisioning, tagging, and decommissioning of AWS resources.
  
• CI/CD pipeline via GitHub Actions automated deployments using AMI refresh workflows and Lambda-based AMI cleanup.
  
• Change Management handled via Trello tickets linked to infrastructure updates, ensuring traceability of approvals and deployments.
  
• Identity and Access Management streamlined with IAM Identity Center (SSO) and multiple permission sets.

5. Outcomes & Benefits

• Improved Governance: Preventive and detective controls reduced misconfigurations and risks of public exposure.
  
• Operational Efficiency: Automated patching, IaC deployments, and CI/CD reduced manual overhead.
  
• Enhanced Observability: CloudWatch metrics, alarms, and VPC Flow Logs improved incident detection and resolution.
  
• Regulatory Compliance: Continuous compliance monitoring with AWS Config and conformance packs ensured audit readiness.
  
• Financial Optimization: Tagged resources and cost monitoring with AWS Budgets improved cost visibility and accountability.
  
• High Availability & Scalability: Auto Scaling with ALB/NLB ensured workloads adapted to demand while maintaining uptime.